Intake Director

BhiredBrooklyn, NY
Onsite

About The Position

A growing healthcare company is looking for an experienced Intake Director to lead and optimize its intake department. This person will oversee the referral-to-admission process from start to finish, drive revenue growth through smart patient placement, and make sure referrals convert into active cases without falling through the cracks.

Requirements

  • Leadership experience
  • Excellent organizational and communication skills

Responsibilities

  • Manage and mentor a team of 4–5 intake professionals
  • Collaborate with operations, coordination, and marketing teams to ensure smooth patient onboarding
  • Oversee all referrals, eligibility verification, and authorization processes
  • Maximize referral conversion rates and reduce lost opportunities
  • Identify opportunities to optimize revenue through strategic plan placement and payer management
  • Monitor intake performance metrics and implement process improvements
  • Develop scalable systems and workflows to support company growth
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