Assistant Director of Intake

Central Valley Regional Center•Fresno, CA

3h•$109,927 - $131,259•Onsite

About The Position

This position assists in organizing, coordinating, and monitoring the delivery of eligibility determination services within CVRC and carries out policies and procedures in the area of intake with focused resource development to support those roles. Serves as a member of the CVRC Senior Leadership Team maintaining an adequate skill level in interpersonal relationships.

Requirements

Bachelor’s degree in social work, psychology, nursing, rehabilitation counseling, or related field with 10 years’ experience in a related field OR master’s degree or higher in social work, psychology, nursing, rehabilitation counseling or related field with 5 years’ experience in a related field.
Must have at least 4 years of verified supervisory or management experience.
Knowledge of and ability to apply principles of management, organization, personnel administration, and supervision.
Knowledge of program budgeting.
Knowledge of the rights and needs of the developmentally disabled.
Knowledge of Intake philosophies and practices.
Ability to establish and maintain effective working relationships with a variety of staff, individuals and their families and community agencies.
Understanding of disabilities and related conditions.
Ability to prioritize varied work assignments and complete documentation within required timelines.
Ability to use computer and software for documentation, management information systems, e-mail, and other required computerized functions.
Must demonstrate initiative, self-motivation, sound independent judgment, flexibility, strong interpersonal, and excellent written and oral communication skills.
Must have a valid CA driver’s license, reliable vehicle, and vehicle insurance.

Nice To Haves

Bilingual skills desirable

Responsibilities

Supervises, directs, guides, and supports Program Managers of Intake services
Reviews, and develop improved and efficient processes.
Participates in the planning, development, compliance and implementation of agency policies, procedures, and operational practices. May supervise additional grants and programs as assigned.
Attends Board of Directors meetings, all managers meeting and as requested represents CVRC at statewide ARCA & DDS meetings.
Responsible for completion of statewide monitoring and compliance reports (intake timelines.)
Collaborate on Early Start Monitoring Reviews as it relates to intake documentation.
Provides presentations and information, as well as representing CVRC on local community committees.
Oversee training for Intake Staff.
Oversee training for outsourced vendors
Monitor Intake regulatory changes and coordinate appropriate response and implementation.
Attend Intake and Intervention meetings with other RCs.
Provide ongoing assessment of Intake and needs for the agency.
Provide quarterly data reports and trends to Executive Leadership Team on a regular basis.
Executes management responsibilities.
Collaboration with the Clinical Team
Supports effective and efficient business practice.
Maintains positive business relationships, confidentiality, good attendance, punctuality, and acts in accordance with all company policies and procedures.
Supervises Program Managers in the assessment of individuals for Intake.
Participates in evaluating, hiring, and coordinating employee orientation and training of assigned staff and other employees.
Displays leadership by taking responsibility for actions and supporting agency initiatives and policies toward agency mission and goals.
Works effectively to resolve employee conflicts, address poor employee performance, implement disciplinary measures and corrective action plans, in consultation with Human Resources and the Leadership Team.
Employs management principles that result in effective leadership.
Approves the hiring of case management staff.
Provides professional and technical direction, advice, and support to staff to help them effectively manage and complete their job duties and provide services.
Promotes good working relationships and teamwork among staff.
Ensures staff meet required timelines and complete documentation in timely manner.
Essential Functions and Supervisory Responsibilities must support the company’s competencies and values.