Intake Department Assistant
About The Position
The Intake Department Assistant coordinates forms and packets, supplies management, and mail management. The role helps develop and maintain systems to assist Intake Assessment Coordinators, facilitates project, data, and report management, enters and maintains data in a computer, and assists with record and project keeping for the Intake Department. The position also performs other duties as needed. The role requires knowledge of medical terminology and hospital systems, computer use, and operation and troubleshooting of basic office and patient care equipment required for the position. The assistant must perform required patient care activities related to the position and communicate professionally with others, including in English. Spanish is preferred. Preventive and Management of Aggressive Behavior (PMAB) certification is required within thirty days of hire. Loma Linda University Health is a Seventh-day Adventist, faith- and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. The organization states that it is an equal opportunity employer committed to diversity and reasonable accommodations.
Requirements
- Minimum one year of clerical experience.
- Knowledge of medical terminology and hospital systems.
- Ability to read, write legibly, and speak English with professional quality; effective communication in person, in writing, and by telephone.
- Ability to use a computer, printer, and position-related software such as Word, Excel, and Outlook.
- Ability to relate and communicate positively, effectively, and professionally; work calmly and courteously under pressure; collaborate and accept direction.
- Good eye-hand coordination and organizational skills.
- Ability to establish effective relationships with supervisors, employees, and outside agencies, and maintain confidentiality.
- Ability to think critically, manage multiple assignments, organize and prioritize workload, problem-solve, recall information accurately, pay close attention to detail, receive and carry out instructions, and work independently with minimal supervision.
- Ability to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify workplace sounds; and see adequately to read computer screens and necessary written documents.
- Preventive and Management of Aggressive Behavior (PMAB) required within thirty days of hire.
- Must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.
Nice To Haves
- Associate's Degree in a related field preferred.
- Minimum one year of healthcare, psychiatric, or chemical dependency experience preferred.
- Spanish language skills preferred.
Responsibilities
- Coordinate forms and packets, supplies management, and mail management.
- Help develop and maintain systems to assist Intake Assessment Coordinators.
- Facilitate project, data, and report management.
- Enter and maintain data in a computer as needed.
- Assist with record and project keeping for the Intake Department.
- Perform other duties as needed.
- Operate and troubleshoot basic office and patient care equipment required for the position, and perform required patient care activities related to the position.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
