Intake Coordinator- Infusion Pharmacy

BrightSpring Health Services•Englewood, CO

2d•Onsite

About The Position

Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location branch. Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. As a core member of the Intake team, you will have primary responsibility for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions. Amerita’s intake coordinators are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and working with access operations to communicate insurance coverage to patients and referral sources. The Intake coordinators are often the first point of contact for patients and referral sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients.

Requirements

High School Diploma/GED or equivalent required.
Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies.
Knowledge of insurance verification and pre-certification procedures.
Understands the scope of services that Amerita can provide.
Strong verbal and written communication skills.
Constantly sitting, standing and typing on a keyboard with fingers, and occasionally walking, bending, and reaching.
Ability to push/pull and lift/carry 10-30 lbs.

Nice To Haves

Associate’s Degree or some college preferred.

Responsibilities

Processing referrals received from referral sources.
Ensuring that all required documentation has been received to process the referral timely.
Ensuring Intake referral checklists are complete.
Entering patient demographic, clinical, and insurance and authorization information into the computer system.
Coordinating with other departments including Sales, Access and clinical staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery.
Ensuring that insurance verification is completed and patient has accepted financial responsibility prior to initial shipment.
Completing documentation of progress notes in computer system.
Notifying patients/caregivers regarding insurance coverage and payment responsibilities.
Maintaining confidentiality of patient and proprietary information.
Other duties as assigned.