Intake Coordinator FTL

All American Barricades•Fort Lauderdale, FL

22h•Onsite

About The Position

This position is responsible for assisting with driver log intake, answering the phone, taking messages, greeting clients, and office visitors in a friendly and courteous manner.

Requirements

High school Diploma or equivalent
Bilingual (Spanish & English)
Excellent verbal and written communication
Able to multitask
Knowledgeable with Microsoft Word and Outlook
Customer focus and telephone skills
Strong attention to detail

Nice To Haves

1-2 years of experience in an office environment as a receptionist, front office representative or similar role

Responsibilities

Answering a high volume of calls on a daily basis (MUST complete Phone Request, Special Events or Daily Job forms)
Serves visitors by greeting, welcoming, and directing them appropriately (Notifies company personnel of visitor arrival)
Ensure reception area is tidy and presentable, with all necessary stationery and material
Receiving and sorting daily mail
Answer all emails in a timely manner
Assist office manager as needed
Complete work tickets for drivers on a daily basis
Ensure all work tickets are returned and filled out properly
All orders requested via email are to be sent a response with Delivery/Pickup confirmation and print email to attach with the work ticket
Daily- Match all tickets with labor tickets and verify against driver log (Check off and initial)
Daily- Final edit all tickets, scan, rename & move to customer file
Daily- ALL tickets for following day MUST be made and put in driver’s box outside
MUST check tickets are complete by verifying equipment delivered vs equipment picked up
MUST notify customer immediately of any missing equipment
Ensure Arrow Board #’s are on ticket if used attached with the Inspection Check List
AB/VMS boards MUST be logged into the white board when they are being used for rental and taken off when they are picked up for inventory purposes
New customers- fax credit reference form to their references (follow up to ensure all documents are received back so we may begin working with the company)
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Company reserves the rights to add or change duties at any time