Intake Coordinator
About The Position
The Intake Coordinator I is responsible for communicating and coordinating with patients, families, and physician offices, processing referrals, and coordinating patient care to ensure smooth clinical operations. This role also involves maintaining strong community relationships and ensuring adherence to regulations, policies, and procedures. The position is with Synergy Shared Services, a subsidiary of The Pennant Group, Inc., a holding company that provides healthcare services through home health and hospice agencies and senior living communities across the US. Synergy Shared Services emphasizes a culture defined by its core values: Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, and Celebrate Ownership, fostering employee development and success.
Requirements
- Experience in the Home Health/Hospice industry
Responsibilities
- Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
- Build and maintain strong relationships with referral sources and other community contacts.
- Assist field staff with information, scheduling, and workflow.
- Responsible for Homecare Homebase workflow appropriate to the Intake roles.
- Work with the office team to provide other types of office support as needs dictate
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
