Intake Coordinator

Avenues RecoveryIndianapolis, IN
Onsite

About The Position

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. With an unrivaled, evidence-based clinical program and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. Now Hiring an Intake Coordinator for second shift at Avenues Recovery at Indianapolis, IN!

Requirements

  • High School Diploma or GED required
  • Exceptional oral and written communication skills
  • Excellent collaborative and interpersonal skills
  • Keen judgement and acute observational skills

Nice To Haves

  • Minimum one year experience in treatment industry preferred

Responsibilities

  • Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
  • Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
  • Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
  • Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
  • Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
  • Communicate program features, services, and any requested information to those interested in treatment

Benefits

  • 401K with employer match
  • Medical Insurance
  • Dental
  • Vision
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Voluntary Short-Term Disability
  • Voluntary Long-Term Disability
  • Employer-Paid Life and AD&D
  • LifeTime Benefit Term Insurance with Long Term Care
  • Legal Coverage
  • Pet Insurance
  • Identity Theft Protection
  • Employer-Paid Employee Assistance Program
  • Flexible Spending Account (FSA) - Medical
  • Dependent Care FSA (DCF)
  • Eligible for HRSA STAR federal student loan repayment
  • Generous PTO and compensation
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