Intake Coordinator - Commack, NY
About The Position
Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. This is a Full-Time position that will be located onsite, at our Local Infusion center in Commack, NY with a schedule of 8am - 4:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. Salary starting at $25/hr + quarterly bonus based on metrics & full benefits
Requirements
- Health Care Experience Required
- Insurance Prior Authorization Experience
- Medical Terminology Experience
- Overall Medical Insurance Experience
- Ability to quickly grasp new apps
- Experience and strong familiarity utilizing Electronic Health Records (EHR) systems
- All Intake Coordinator's must provide documentation of a negative TB test (within the last two years), and a current BLS certification.
- Hepatitis B and influenza vaccination records are also requested as part of the onboarding process.
Nice To Haves
- Prior Experience in Infusion is Preferred
Responsibilities
- Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation
- Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
- Communicate referral process and status to patients in a customer-centric way
- Openly communicate with referring/prescribing providers
- Assist in maintaining medical inventory and office supplies
Benefits
- Medical, dental, and vision insurance through our employer plan
- Short and long-term disability coverage
- 401(k) — as an early-stage startup, and we match!
- 15 Days PTO — and we want you to take it!
- Competitive paid parental leave and flexible return to work policy.
- professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
