Intake Coordinator (Bilingual, Spanish/English)

GEORGIA SPINE & ORTHOPAEDICS • Roswell, GA

8h

About The Position

Georgia Spine & Orthopaedics is seeking an experienced bilingual Intake Coordinator to support its orthopedic and spine care organization. The Intake Coordinator helps ensure a smooth and efficient patient intake process by gathering accurate patient information, coordinating appointments, and delivering exceptional customer service to improve the patient experience.

Requirements

• High school diploma or equivalent.
• Bilingual Spanish/English proficiency is required.
• Previous experience in a healthcare setting, preferably in patient intake or a related role.
• Strong organizational and multitasking skills, with acute attention to detail.
• Excellent communication and interpersonal abilities.
• Familiarity with healthcare information systems and electronic health records.

Nice To Haves

• Some college coursework in healthcare administration.

Responsibilities

• Collect and verify patient information, ensuring accuracy and completeness during intake.
• Coordinate appointments and communicate necessary information to patients.
• Enter patient information accurately into electronic health records and other relevant systems.
• Maintain organized, up-to-date records and ensure compliance with healthcare regulations.
• Respond to patient inquiries and provide information and assistance with empathy and professionalism.
• Collaborate with other departments to facilitate smooth transitions between intake and care.
• Conduct regular audits of intake data to check accuracy and compliance with organizational standards.
• Identify opportunities for improvement and contribute to more streamlined intake processes.
• Collaborate with the Intake Supervisor and team members to improve communication and workflow.
• Participate in training sessions and contribute to a positive team culture.

Benefits

• Excellent benefits package, including medical, dental, vision, and multiple add-ons.
• Paid time off.
• Paid holidays.
• Opportunities for advancement.
• Community involvement.
• Mileage reimbursement and travel stipends are available.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED