Intake Coordinator | Horizon Home Health and Hospice | West
About The Position
Horizon Home Health & Hospice West is looking for a compassionate Intake Coordinator in the Caldwell, Idaho area who has strong clinical skills and enjoys being a part of an amazing team. Horizon is one of Idaho's oldest and largest Home Health agencies with over 20 years in business and 8 branches. They pride themselves on quality of care, ethical business practices, and their Core Values: CAPLICO - Celebrate, Accountability, Passion for Learning, Love one another, Intelligent Risk Taking, Customer Second, and Ownership. Horizon is Idaho’s EMPLOYER OF CHOICE and aims to PROVIDE LIFE CHANGING SERVICE.
Requirements
- At least 5 years experience in Home Health and/or Hospice.
- Strong written and oral communication skills in person and over the phone.
- Excellent customer service skills
- Strong team skills
- Organized
- Flexible—responds well to changing priorities and conditions
Nice To Haves
- Need not be licensed in a skilled discipline.
Responsibilities
- Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
- Build and maintain strong relationships with referral sources and other community contacts.
- Assist field staff with information, scheduling, and workflow.
- Responsible for Homecare Homebase workflow appropriate to the Intake and PCC roles.
- Work with the office team to provide other types of office support as needs dictate.
Benefits
- quality of care
- ethical business practices
- life-changing care
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
