Intake Coordinator
About The Position
Our mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us. Lifelong Access is seeking an Intake Coordinator. As the largest provider of pediatric therapy services in McLean County, we are excited to continue growing our program with an exceptional team of professionals. Work with a caring, compassionate, and friendly team of professionals. Come see why we love what we do!
Requirements
- Minimum of high school diploma or GED.
- Previous experience working in an office setting, preferably in a medical environment.
- Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
- Strong organizational skills and attention to details.
- Excellent time management skills with proven ability to meet deadlines.
- Ability to work effectively despite interruptions and distractions.
- Ability to function and work both independently and as a collaborative team member.
- Effective listening and interpersonal communication skills.
- Valid Illinois driver’s license with safe driving record.
- Current proof of automobile insurance.
Responsibilities
- Point of contact for referrals (families interested in services); responsible for guiding families through referral process.
- Point of contact for intakes (clients ready to begin services); responsible for guiding families through intake steps -- necessary forms, insurance, and coordination with scheduling
- Responsibility for maintenance of waitlist.
- Point of contact for scheduling of therapy clients.
- Shares front desk duties with 1-2 other support staff; rotational basis.
- May be responsible for some weekly reporting.
Benefits
- Supportive and positive work environment
- Professional development and training opportunities
- Flexible schedule options
- Comprehensive benefit plans
- Paid time off including vacation, personal time, and holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
