Intake Coordinator, Home Health
Assisted Home Health & Hospice•Culver City, CA
•Onsite
About The Position
We are seeking a detail-oriented and professional Intake Support Coordinator to support daily intake operations for our home health agency in Culver City. This role is responsible for coordinating intake activities, verifying insurance coverage, obtaining authorizations, supporting referral processing, and ensuring excellent customer service to patients, staff, and referral sources.
Requirements
- High school diploma or equivalent preferred
- Minimum typing speed of 35 WPM
- Basic computer skills and strong organizational abilities
- Customer service or client-facing experience required
- At least one year of experience in home health, healthcare, hospital, or medical office setting preferred
- Basic knowledge of insurance verification and authorization processes preferred
Responsibilities
- Process and coordinate non-clinical intake referrals
- Support referral entry, tracking, and distribution
- Assist with phone coverage and daily intake operations
- Verify insurance eligibility and coverage information
- Obtain and track service authorizations and utilization
- Communicate insurance and authorization details to clinical, billing, and collections teams
- Prepare payer reports as requested after clinical review
- Perform data entry for service-related charges
- Order and monitor medical supplies when needed
- Maintain patient confidentiality and HIPAA compliance
- Provide professional customer service and maintain positive working relationships
- Support agency goals, policies, and performance improvement activities
- Complete additional duties as assigned
Benefits
- Affordable medical, dental, and vision plans
- Company-matched 401(k) contributions (up to 3% of your annual salary)
- Generous Referral Program – Earn up to $600 for referring qualified candidates
- Up to $6,000 in tuition reimbursement
- Vacation days, sick leave, and paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
