Intake Coordinator - Brooklyn, NY

OOS Management Corp.New York, NY
Onsite

About The Position

Licensed Behavior Analyst Professional Services (LBAPS) is seeking a highly organized, professional, and personable Intake Coordinator to support our growing ABA organization. This role serves as a key point of contact for families, providers, and internal teams throughout the intake and onboarding process. The ideal candidate is detail-oriented, compassionate, and able to manage communication, scheduling, and documentation efficiently in a fast-paced healthcare environment.

Requirements

  • Strong communication, customer service, and administrative skills
  • Excellent organizational skills and attention to detail
  • Ability to multitask and manage deadlines in a fast-paced environment
  • Professional, compassionate, and team-oriented mindset

Nice To Haves

  • Experience in healthcare, behavioral health, medical administration, or client intake preferred
  • Experience with scheduling systems, spreadsheets, or healthcare platforms is a plus

Responsibilities

  • Manage client intake and onboarding processes from initial inquiry through service coordination
  • Communicate with families, providers, and internal departments regarding intake status and next steps
  • Coordinate scheduling for assessments, meetings, and services
  • Maintain accurate documentation, records, and intake tracking systems
  • Assist with insurance, authorization, and onboarding workflows as needed
  • Ensure a smooth and positive experience for families entering services
  • Collaborate with clinical, operations, and administrative teams to support efficient service delivery

Benefits

  • Competitive compensation based on experience
  • Supportive and collaborative work environment
  • Opportunity for professional growth within a rapidly expanding organization
  • Meaningful work helping families connect with essential services
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