Intake Coordinator - Infusion Pharmacy

Amerita•Scottsdale, AZ

1d•Onsite

About The Position

The Intake Coordinator has primary responsibility for the timely clearance of new referrals. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.

Requirements

High School Diploma/GED or equivalent required
Minimum two (2) years of experience collecting referral information in the healthcare market
Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
Knowledge of insurance verification and pre-certification procedures
Understands the scope of services that Amerita can provide
Strong verbal and written communication skills

Nice To Haves

Associate’s Degree or some college preferred

Responsibilities

Takes Infusion Therapy referrals from referral sources.
Ensures that all intake forms are complete, clear and within Amerita’s scope of service.
Obtains authorizations and re-authorizations as required by payers.
Enters patient demographic, insurance and authorization information into the computer system.
Communicates with other departments regarding the status of referrals.
Notifies patients/families regarding coverage and payment responsibilities.
Understands which insurance companies have active contracts with Amerita.
Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
Maintains confidentiality of patient and proprietary information.