Part Time Intake Coordinator/Transporter

Revive Ministries, Inc•Nicholasville, KY

5d•Hybrid

About The Position

This part-time position is responsible for completing new intake processing, following up with new referrals in a timely manner, and performing assigned transport responsibilities. The role involves coordinating referrals, managing the intake and orientation process, processing client paperwork, and maintaining electronic health records. Additionally, the position requires picking up and transporting clients safely and punctually to designated locations.

Requirements

High School Diploma or equivalent (GED).
Knowledge of medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]).
Proficiency in computer applications/software to include Microsoft Office programs/MS Outlook (e-mail), and internet familiarity.
Comfort level working with incarcerated individuals in a jail environment is a must.
Organizational and communication skills, both written and verbal.
Communicate effectively in oral and written format with i.e., attorneys, physicians, and other referring agencies.
Maintain effective interpersonal relationships.
Must have valid driver's license.
Must meet insurance provider’s guidelines for insurability.
Ability to work independently and work in a stressful and busy environment.
Moderate computer skills including but not limited to Microsoft Excel and Word and various web sites.
Ability to work well with other staff and clients.
Some travel required to interview or transport incarcerated individuals or transport clients to appointments or to meetings at other Revive locations.

Nice To Haves

Experience in the behavioral health field a plus.
Electronic medical records experience is desired.
Experience working with individuals and families who have various mental, behavioral, and substance abuse conditions is a plus.

Responsibilities

Works with Admissions Manager/Intake Team to contact all referrals in a timely manner.
Provides general information on services offered by Revive programs.
Gathers general information on potential client’s mental health needs, current level of crisis, payment options, legal status, and other relevant information.
Identifies factors which suggest the referral may be better served by another agency dependent on need and level of care. If appropriate, provide contact information for other agencies.
Schedule applicant for admission date.
Oversee and manage orientation process for each intake.
Provides needed documentation to enroll clients into residential treatment.
Coordinates and ensures timely processing of program documents including referrals, intakes, discharges.
Determines client’s strengths and needs by establishing a safe trusting relationship with clients, families, and caregivers.
Data entry and completion of signing documents into electronic health record with intakes.
Establishes a compassionate and respectful environment by practicing good communication skills; keeping client information confidential; conducting self in professional manner.
Complete projects and tasks as assigned by supervisor.
Actively participates in daily/ weekly meetings and annual trainings.
Pick up clients at scheduled locations and times and transport to appropriate destinations in a punctual and timely manner.
Drive safely in accordance with traffic laws and posted speed limits while accounting for weather conditions.
Travel by routes specified by patient transportation manager or an approved GPS system.
All other duties as assigned.