Intake Coordinator and Business Office Manager

Trinity Hospice•Tulsa, OK

4d•Onsite

About The Position

The primary function of the Hospice Intake Coordinator and Business Office Manager role is to facilitate the referral intake process, oversee the office and all functions of it, coordinate care with the interdisciplinary team and the patient and their family, and the referral source. This is a 100% in office role at our brand new branch in Tulsa! Experience in an office role working for a hospice company or program is required for consideration.

Requirements

A High School Diploma
One year general office experience working for a hospice company is required to be considered.
Valid and current auto liability insurance.

Nice To Haves

Bachelor’s Degree in Healthcare Management (or equivalent) heavily preferred
Computer skills using the Google Suite of products preferred
Excellent interpersonal and organizational skills.
Knowledge of medical terminology preferred.

Responsibilities

Receives and appropriately documents new referrals in a timely manner
Verifies Medicare, Medicaid, and private insurance benefits timely
Ensures all physician orders, H&Ps and transfer documentation have been provided from referral source and ensures clinical documentation is reviewed by the DON and/or PCMs for clinical approval
Creates patient chart in EMR software (Consolo)
Notifies clinical team of pending admissions
Ensures all physician orders, H&Ps, transfer documentation, and intake forms have been uploaded to the patient’s chart
Responsible for managing all office functions and processes including clerical, personnel, medical records, office machines and payroll.
Coordinates an orientation program for all new employees, including an introduction to the organization, rules and responsibilities
Oversees Agency communications including telephones, mail and tracking of physician orders
Tracks admission, discharge, certification and recertification dates on all patients
Assists with audits
Assists in verifying insurance eligibility for new and existing patients