MASTER'S LEVEL Intake Clinician FLOAT - Outpatient Mental Health

Mental Health Resource Center•Jacksonville, FL

5d•Hybrid

About The Position

The Intake Clinician provides clinical assessment and triage services within the Comprehensive Services Center (CSC). This role evaluates individuals for psychiatric treatment needs, makes appropriate referrals to CSC and community-based services, and supports access to care in the least restrictive setting. The Intake Clinician works to reduce unnecessary hospitalizations and ensure timely connection to appropriate services.

Requirements

Master’s degree in Social Work or a related Human Services field from an accredited college or university required.
Minimum of 1 year of experience working with individuals with mental illness required.
Must demonstrate proficiency in MHRC EHR System within three months of employment.
Proficiency in Microsoft Office, email, and internet use required.
Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions

Nice To Haves

Valid Florida Registered Intern credential (IMH, ISW, or IMT) or Florida licensure (LMHC, LCSW, or LMFT) preferred.

Responsibilities

Conducts initial screenings and assessments for individuals requesting CSC services, including crisis intervention.
Evaluates crisis calls, walk-ins, and referrals using Baker Act criteria and DSM-5 standards to determine service needs.
Completes and documents screenings, assessments, and all required clinical information in accordance with CSC policies and procedures.
Conducts comprehensive biopsychosocial assessments for individuals requiring clinical services.
Develops diagnostic impressions based on assessment findings.
Identifies appropriate service types, frequency, and level of care.
Develops initial treatment plans.
Conducts suicide risk assessments and identifies individuals requiring acute or higher levels of care.
Determines and facilitates appropriate level of care in accordance with clinical findings and established procedures.
Ensures appropriate follow-up and continuity of care, connecting individuals to ongoing treatment as indicated.
Maintains accurate, complete, and confidential clinical records and remains current on Baker Act requirements, forms, and procedures.
Serves as an advocate by explaining Baker Act regulations to families, agencies, and other stakeholders to support patient rights and safety.
Completes required financial and authorization documentation.
Maintains knowledge of third-party payer requirements, including notifications and pre-certifications for outpatient and inpatient services.
Assesses and monitors for risk factors, trauma symptoms, and signs of abuse, neglect, or abandonment; follows appropriate reporting protocols.

Benefits

Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403(b) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Eleos Health – HIPAA-compliant documentation tool
MHRC offers assistance with Clinical Supervision hours for Masters Level Registered Interns in full-time positions