Intake & Case Management - Thrive at Home (Home Care)
About The Position
Anova Care is a leader in home care services, committed to empowering individuals to thrive at home with high-quality, personalized care. Our private duty and Medicaid-funded home care services support clients in maintaining independence and improving their quality of life. Job Summary Anova Care is seeking a full-time Intake & Case Management professional to oversee the intake process, conduct assessments, and coordinate care services. This role is crucial in ensuring a seamless start of care for new clients while working closely with the marketing team (to facilitate the intake process) and schedulers (to ensure proper coordination of care).
Requirements
- Experience in home care intake, assessments, or case management preferred.
- Knowledge of Medicaid, private pay, and long-term care insurance is a plus.
- Strong organizational, communication, and problem-solving skills.
- Ability to multitask and manage multiple client cases efficiently.
- Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite.
- Background in social work, healthcare administration, or a related field is preferred.
- Ability to Commute: Greenwood Village, CO 80111 (Required)
- Ability to Relocate: Greenwood Village, CO 80111: Relocate before starting work (Required)
Responsibilities
- Partner with the marketing team to onboard new clients and complete the intake process.
- Conduct initial client assessments to develop personalized care plans.
- Ensure all necessary documentation, authorizations, and agreements are completed before services begin.
- Serve as the primary contact for clients and families, addressing any questions or changes in care needs.
- Work with schedulers to ensure timely and accurate coordination of care services.
- Verify Medicaid and private pay authorizations and track expiration dates for renewals.
- Maintain accurate records and update care plans as needed to ensure compliance and quality care.
- Coordinate with schedulers, caregivers, and healthcare professionals to ensure high-quality service delivery.
- Provide ongoing support and case management to ensure clients receive the best possible care.
- Serve as a liaison between clients, families, and Anova Care staff to enhance the overall client experience.
Benefits
- 401(k)
- Health insurance
- Life insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
