Case Manager – Home Care Intake (Indiana Medicaid)

Morgan Stephens • Indianapolis, IN

9d • $60,000 - $75,000

About The Position

A Medicaid-focused home care agency serving the Indianapolis area is seeking a Case Manager – Intake to manage referrals, eligibility verification, and start-of-care coordination for Indiana Medicaid waiver clients. This role is ideal for someone with experience navigating Indiana Medicaid programs and working closely with MCOs, case managers, and internal operations teams.

Requirements

• 2+ years of experience in Medicaid intake, case management, or home care operations
• Strong understanding of Indiana Medicaid eligibility and waiver workflows
• Excellent communication and organizational skills
• Ability to manage multiple referrals and deadlines simultaneously

Nice To Haves

• Experience with Indiana Medicaid waivers such as PathWays MLTSS and Health & Wellness (Aged & Disabled)
• Experience working with MCO-driven referral environments
• Bachelor’s degree in social services, healthcare, or related field preferred

Responsibilities

• Receive and manage incoming Medicaid referrals for home care services
• Verify Medicaid eligibility and waiver enrollment
• Coordinate intake documentation and authorization requirements
• Communicate with MCO case managers, support planners, and referral partners
• Ensure authorized hours align with service delivery and caregiver availability
• Coordinate start-of-care timelines and client onboarding
• Maintain accurate, timely documentation in agency systems
• Serve as a point of contact for clients and families during intake

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level