Administrator – Indiana Medicaid Home Care Agency

Morgan StephensIndianapolis, IN
19h$70,000 - $80,000

About The Position

A growing Medicaid-based home care agency serving central Indiana is seeking an experienced Administrator to oversee daily operations, compliance, staffing, and client services. This role is ideal for a leader with strong knowledge of Indiana Medicaid waiver programs, MLTSS populations, and home care operations who can support growth while maintaining high-quality service delivery.

Requirements

  • 3+ years of leadership experience in home care or healthcare administration
  • Strong understanding of Indiana Medicaid programs
  • Experience with MLTSS populations and MCO-driven workflows
  • Excellent organizational, communication, and leadership skills
  • Ability to manage multiple priorities independently

Nice To Haves

  • Experience with Indiana Medicaid waivers such as PathWays MLTSS and Health & Wellness (Aged & Disabled)
  • Background working with MCOs and waiver case managers
  • Bachelor’s degree in healthcare administration, social services, business, or related field

Responsibilities

  • Leadership & Operations Management
  • Oversee all day-to-day operations of the home care agency
  • Manage caregiver staffing, scheduling, and client placements
  • Supervise office staff, care coordinators, and field employees
  • Ensure services align with care plans and Medicaid authorizations
  • Maintain a positive, accountable culture for staff and caregivers
  • Compliance & Regulatory Oversight
  • Ensure compliance with Indiana Medicaid regulations and documentation standards
  • Maintain adherence to HCBS waiver requirements and MCO workflows
  • Oversee audits, incident reporting, corrective action plans, and quality assurance
  • Ensure timely assessments, authorizations, and care coordination communication
  • Client & Community Relations
  • Serve as a primary contact for clients, families, and referral partners
  • Address escalations and service concerns professionally
  • Participate in onboarding and care plan reviews as needed
  • Business & Administrative Oversight
  • Oversee billing accuracy, payroll approval, and authorization tracking
  • Monitor service hours, staffing levels, and caseload growth
  • Collaborate with leadership on budgeting and operational planning
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