Intake Call Center - Behavioral Health

Prime Healthcare•Chicago, IL
•Onsite

About The Position

This position is for an Intake Call Center role within the Behavioral Health department at Saint Mary of Nazareth Hospital. The role involves handling a high volume of calls, answering inquiries about hospital services and programs, facilitating admissions, verifying insurance information, and performing registration duties. The schedule is Per Diem, Days, from 7:00 am to 7:30 pm, requiring at least 4 shifts per month. The hourly rate is $21.01.

Requirements

  • Three (3) years’ experience in customer service required.
  • Associate’s Degree in Human Services field preferred.
  • Two (2) years’ experience working with psychiatric population preferred.

Responsibilities

  • Answers inquiry calls from all persons with regard to information about hospital services and programs.
  • Facilitates the admissions.
  • Verifies insurance information.
  • Performs all registration duties.

Benefits

  • Competitive compensation
  • Comprehensive benefits package
  • Abundant resources, programs, and voluntary options
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