Intake Attorney – Personal Injury & Mass Torts

Umanist Staffing•Phoenix, AZ

About The Position

We are seeking an experienced Intake Attorney to evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases. This role serves as the primary legal decision-maker for the firm's intake department, reviewing escalated matters, determining case acceptance, ensuring legal compliance, and supporting a high-volume plaintiff-side intake operation. The ideal candidate is an attorney who can make sound legal decisions in a fast-paced environment while maintaining empathy, professionalism, and exceptional client communication skills.

Requirements

Juris Doctor (J.D.) from an ABA-accredited law school.
Active license to practice law in at least one U.S. jurisdiction and in good standing.
Minimum of 2 years of experience in one or more of the following: Personal Injury, Plaintiff-side Litigation, Pre-Litigation, Mass Torts, Legal Intake.
Strong understanding of: Personal Injury law, Liability and damages analysis, Insurance coverage principles, Statutes of limitation, Case evaluation and legal risk assessment.
Ability to make accurate legal decisions in a high-volume environment.
Excellent communication, client counseling, and interpersonal skills.
Proficiency with CRM platforms, intake systems, and case management software.

Nice To Haves

Experience in high-volume legal intake or case acquisition environments.
Experience screening Mass Tort and multi-state litigation matters.
Arizona Bar admission or willingness to obtain admission.
Experience handling trauma-informed or other sensitive client matters.
Spanish bilingual proficiency preferred.
Previous experience training or mentoring intake staff.

Responsibilities

Evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases.
Determine whether matters should be retained or declined based on liability, damages, insurance coverage, venue, and firm guidelines.
Review complex, high-value, and sensitive cases with professionalism and compassion.
Develop and maintain intake screening criteria, qualification guidelines, and escalation procedures.
Serve as the primary legal resource for the intake department by providing legal guidance and support.
Train intake specialists on legal principles, statutes of limitation, ethics requirements, and unauthorized practice of law.
Ensure statutes of limitation and critical deadlines are accurately identified and documented.
Review fee agreements, HIPAA authorizations, disclosures, and intake documentation for legal compliance.
Monitor intake quality, conversion rates, and decline trends while recommending process improvements.
Collaborate with litigation attorneys, marketing teams, and firm leadership to align intake strategies with business objectives.