Intake Assistant

AmeriCare • Mount Vernon, NY

2d • Onsite

About The Position

Intake Assistant is responsible for providing superior customer service to clients while addressing questions and concerns. Intake Assistant will be required to verify all patient's contact information ensuring it is correct in database along with calling patients and/or family members to set-up upcoming nurse home visits. This candidate will be responsible to float based on call out coverage.

Requirements

• High School Diploma or GED
• Two years recent work experience, preferably in customer service or home care.
• Strong verbal skills and written communication skills.
• Good organizational skills.
• Must have open availability to complete in office training in Brooklyn.

Responsibilities

• Providing superior customer service to clients while addressing questions and concerns.
• Verifying all patient's contact information ensuring it is correct in database.
• Calling patients and/or family members to set-up upcoming nurse home visits.
• Floating based on call out coverage.

Benefits

• Medical, dental, and vision insurance
• 401K plan with company match
• Robust time off including sick, vacation, personal days, cultural heritage day and your birthday off
• Opportunity for advancement
• Employee discount program on events, movie tickets, mobile phone plan discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED