Intake Assistant

Antonyan Miranda LLP•San Diego, CA

14h•Onsite

About The Position

Antonyan Miranda, LLP is a leader in family law, operating a high-volume, fast-paced practice driven by results and client service. The firm has dedicated intake attorneys, referred to as "Concierge Attorneys," who manage and convert a significant volume of incoming leads. The firm is seeking a high-performing Intake Assistant to support these Concierge Attorneys. This role is critical to the firm’s growth and involves managing lead flow, ensuring timely follow-up, and helping convert prospective clients into retained clients. The ideal candidate must operate with urgency, organization, and accountability, capable of managing volume and staying organized under pressure to ensure no details are missed.

Requirements

manage volume
stay organized under pressure
ensure nothing falls through the cracks
operates with urgency, organization, and accountability

Responsibilities

Support Concierge Attorneys in managing a high volume of incoming leads
Proactively follow up with prospective clients to move them through the intake process
Ensure consultations are scheduled promptly and efficiently
Assist in converting leads by facilitating communication, document collection, and payment processing
Gather, scan, and organize client documents accurately and timely
Coordinate with clients and prior counsel to obtain case files
Track and report on lead status, retention progress, and follow-up efforts
Keep Concierge Attorneys consistently informed of pipeline activity and next steps
Handle administrative tasks including document preparation and file organization
Process client payments with accuracy and professionalism