About The Position

Millwood Hospital, a UHS affiliated hospital, is a 134-bed mental health facility providing inpatient and outpatient mental health and chemical dependency treatment. Since 1971, Millwood has offered comprehensive care to children, adolescents, adults, and seniors. Located in Arlington, TX, the hospital is accredited by The Joint Commission and is part of Universal Health Services, Inc. The Intake Assessor/Counselor, a Licensed Counselor under the Intake Director, performs in-person risk assessments to aid physicians in determining the appropriate level of care for potential patients. This role serves as the initial point of contact for referral sources and potential patients, managing the referral and intake process, facilitating admissions, and maintaining communication with all involved parties. The position also involves working with the Business Office for financial data and insurance verification, and with the UR Department for patient certification.

Requirements

  • Registered Nurse or Master’s Degree in a human relations or other related field.
  • Two (2) or more years of experience in Intake assessment activities within an acute psychiatric setting.
  • A minimum of two (2) years’ experience in a psychiatric hospital setting including customer contact.
  • Licensed to practice in the State of Texas as a mental health professional. (RN, LMSW, or LPC)
  • A working knowledge of the DSM-IV and the Mental Status Exam.
  • A working knowledge of the Addiction and Recovery field.
  • May be required to work flexible schedule and overtime as needed; may be required to work on-call as needed.

Responsibilities

  • Inquiry calls are documented and processed in accordance with Intake policies.
  • Patients are assessed and stabilized prior to leaving hospital or admission to hospital arranged.
  • On call doctor is notified and assisted with patient interview.
  • Administrative approval is obtained for all admissions.
  • Admission paperwork is completed in accordance with hospital policy.
  • Intake log is completed with all information documented.
  • Follow-up calls are made to those failing to show up for appointments.
  • Pre-certification is obtained in accordance with insurance requirements.
  • Outcome studies forms are completed.
  • Guest relations are demonstrated by example and employees in need of guest relations training are counseled.
  • Administration is notified of problems or significant events.
  • Safety problems are identified and corrective actions taken.
  • Medication is obtained after hours as ordered by the physician with proper documentation of drugs removed and accountability maintained.
  • Assures that Core Measures Data (HBIPS) Abstraction Tool is completed as relates to all admissions.
  • Other duties as assigned or director by Department Director and/or Supervisor.

Benefits

  • Challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401K plan with company match
  • Generous Paid Time Off
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