Intake and Referral Attorney
About The Position
Thompson Law is a premier personal injury firm dedicated to representing individuals and families whose lives have been upended by preventable tragedies. We launched in Texas and now serve clients in key markets across the country, recovering over $2.1 billion for our clients. Recognized by Top Verdict for hundreds of our results and named among the Best Law Firms in the U.S., we pair relentless advocacy with true client commitment to drive exceptional results. We are seeking an Intake Attorney for our Dallas office. We are seeking a driven, experienced Intake and Referral Attorney to oversee our growing intake department and lead our referral partner network. As an Attorney at Thompson Law LLP, you will play a pivotal role in our client acquisition process. Your primary responsibility will be to assist and guide our intake paralegals in evaluating new clients, providing legal counsel, and ensuring a seamless transition for clients into our firm's services. You also will be responsible for partnering with firm leadership to optimize case intake, distribution, and tracking of referred cases, ensuring that referral opportunities are maximized and revenue is accurately managed. The role demands a robust understanding of personal injury law and excellent client service skills to effectively assess and address potential clients' needs.
Requirements
- A Juris Doctor degree from an accredited law school.
- Confirmation to practice law in the State of Texas.
- A minimum of 5 years of legal experience, with at least 2 years specifically in personal injury law.
- Strong relationship management skills; ability to engage with attorneys and partners nationwide.
- Data-driven mindset with comfort in tracking, analyzing, and reporting outcomes.
- Excellent organizational skills and ability to manage multiple referral relationships simultaneously.
- High initiative, professional presence, and ability to work collaboratively with attorneys and finance teams.
Nice To Haves
- Fluency in Spanish is highly desirable.
- Experience in a client-facing role within a legal setting.
- Demonstrated ability to handle high-pressure situations with professionalism.
- Familiarity with Lexamica.
Responsibilities
- Provide legal expertise and guidance to the intake team during the initial client consultation phase.
- Analyze potential personal injury cases to determine their viability and alignment with the firm's standards.
- Offer legal counsel to the intake team regarding the complexities and potential strategies for new cases.
- Ensure a high standard of client service and care during the intake process.
- Collaborate with other departments to streamline the client onboarding process.
- Maintain up-to-date knowledge of personal injury law and practice.
- Build, maintain, and strengthen relationships with national referral partners.
- Collaborate with leadership (including Ryan) on developing and executing the referral partner strategy.
- Identify and update criteria for cases to be referred out.
- Manage process surrounding maintained interest cases.
- Ensure referral opportunities are fully leveraged across practice areas.
- Optimize case distribution to referral partners based on volume, type, and historical results.
- Track and monitor case status with partners; follow up regularly to ensure timely updates.
- Maintain an updated referral case log for active matters.
- Collaborate with the finance team to forecast referral revenue and analyze performance.
- Provide leadership with regular reports on case distribution, status, and revenue impact.
Benefits
- Competitive base + Generous Bonuses. Total compensation is limited only by your ambition to build, grow, and produce results for our clients. Bonuses are paid monthly.
- Medical, Dental, Vision, Life, FSA/HAS
- Paid time off/Sick time/Paid holidays
- 401(k) with matching employer contributions
- Opportunity to be a part of a national growing law firm
- Professional Development programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Ph.D. or professional degree
