Intake Advisor - Health and Wellness
About The Position
At Suncor, we produce and provide energy. When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work. Are you a Disability Management professional with continuous improvement and lifelong learning mindset? We are hiring Intake Advisors into our integrated disability management (IDM) team for our Calgary office. Applying strong communication and prioritization skills, You will be responsible for supporting employees through the initial stages of short-term disability (STD) and Workers’ Compensation Board (WCB) claims in a timely and efficient manner.
Requirements
- At least 2 years of claims and / or disability management experience
- A bachelor’s degree in the medical or human sciences fields, or an equivalent combination of education and experience in the medical or insurance fields
- Good knowledge of best practices in disability management and the relevant legislation
- Basic knowledge of STD plans and long-term disability contracts
- Proficiency with Microsoft Office; experience with Cority software
Nice To Haves
- Transferable skills
Responsibilities
- Adjudicate and initially manage employee STD claims in accordance with legislative requirements and Suncor’s case management process and practices
- File workers’ compensation claims in accordance with legislative requirements and Suncor’s case management process and practices
- Assess employee fitness for work and communicate same to the business area
- Educate and inform key stakeholders on the requirements of short-term disability and WCB programs, including roles, responsibilities, expectations, and consequences
- Apply critical thinking and problem-solving skills to exercise ethical and professional judgment in determining the appropriate collection, use, and disclosure of personal health information
- Maintain up-to-date and accurate electronic documentation and internal records
Benefits
- Competitive compensation
- Regional-based uplifts
- Annual bonuses
- Long-term financial rewards
- Pension programs
- Savings plans with company matching
- Employee assistance program
- Comprehensive company-paid health, dental, and vision benefits for you and your family
- Generous paid vacation time
- Personal time-off
- Internal mobility
- Succession planning
- Employee training and development programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
