Temp Insurance Verifier- Los Angeles, CA

Planned Parenthood Los Angeles•Downtown Los Angeles, CA

23h•$25 - $26•Onsite

About The Position

Planned Parenthood Los Angeles is seeking an experienced Temp Insurance Verifier with excellent clerical and customer service skills to work in our Downtown Los Angeles Headquarters. The Insurance Verifier is responsible for checking insurance eligibility and obtaining authorizations from payors and collaborate with health center and Revenue Cycle Management Staff. Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission. Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.

Requirements

High School Diploma or GED required
One (1) to two (2) years admitting/registration or equivalent healthcare experience preferred.
Prior Insurance Verification experience preferred
Bilingual English/Spanish strongly preferred
Knowledge of ICD-10 and CPT codes
Knowledge of medical terminology and general knowledge of third party payors
Knowledge of Health Care plans.
History of and currently exhibits excellent customer service skills
Demonstrated experience with referral authorization process
Demonstrated ability to work effectively and efficiently with nursing staff for scheduling and clinical feedback

Nice To Haves

Experience with Passport OneSource and Medi-HMO plans a plus

Responsibilities

Update and correct authorizations from contracted medical groups
Follow up with patients in regard to their benefits and approved services
Accurately inform health center staff on scheduled patients benefits (coverage vs. no coverage)
Problem solve any discrepancies regarding eligibility, billing, and benefit verification in a timely manner
Accurately verify insurance coverage, including medical group eligibility
Ensure department adheres to established program, insurance or contract standards
Maintain an accurate database of information
Compile data in a timely manner to ensure prompt turnaround time
Ensure accurate and appropriate insurance and benefit information is submitted consistently
Review insurance benefits and financial status with patient to determine necessary payments
Knowledge of various programs used to verify eligibility and benefit information
Primary contact with health center for Insurance verification questions
Keep Lead Insurance Verifier informed of issues, trends, and other items that may impact Patient Services