Insurance Verification Specialist

Illinois Bone and Joint Institute LLC • Westmont, IL

1h • $20 - $24 • Onsite

About The Position

The main focus of this position is to add to the delivery of exceptional patient-centered customer service through obtaining insurance eligibility, benefit details, and managing authorizations as required.

Requirements

• Associates Degree or higher (Healthcare concentration preferred) and/or the equivalent of 2 years of healthcare insurance verification experience
• Displays professional and effective writing and verbal communication skills
• Versed in technical skills such as EMR software; Windows; MS Office; Email access; internet
• Typing speed minimum 40 words per minute
• Ability to lift a maximum of 10 pounds to waist height
• Ability to be standing and sitting on a frequent basis during the day
• Ability to work on a computer on a frequent basis during the day

Responsibilities

• Execute established best practices relative to insurance requirements to maximize incoming revenue expected for services rendered
• Understand current insurance related policies, procedures and limitations
• Support front desk explaining insurance benefit and therapy costs
• Support clinical staff with timely and transparent worker's compensation approval status
• Foster relationships with physicians, administrative and clinical staff, patients, insurance representatives, and worker's compensation carrier representatives
• Communicate in a transparent and professional manner, adding to a positive work environment
• Adopt a team oriented approach, supporting the team in other concentrated areas of verification, eligibility, pre-certification/authorization as called upon by the Coordinator
• Represent IBJI core values
• Verify commercial insurance benefits within 48-72 hours in advance of the patient initial appointment
• Follow established protocols for entering the insurance benefit information or authorization status into the Rehab specific EMR
• Review eligibility dashboard daily to correct issues
• Manage pre-certification/worker's compensation authorization process and communication
• Support the front desk in patient account issue resolution
• Communicate patient benefit discrepancies or lack of coverage with the location
• Scanning, faxing, and other clerical duties
• Assist in maintaining a clean and safe work environment
• All other duties as assigned

Benefits

• medical
• dental
• vision
• life and AD&D insurance
• long and short term disability
• 401k program with company match
• profit sharing
• wellness program
• health savings accounts
• flexible savings accounts
• ID protection plan
• accident, critical illness and hospital benefits
• paid holidays
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree