Home Health Insurance Verification Specialist
Dependable Home Health•Las Vegas, NV
•Onsite
About The Position
Dependable Health Services is seeking a detail-oriented and customer-focused Insurance Verification Specialist to join our growing team. This position plays a critical role in ensuring accurate insurance verification, authorization, and billing processes to support quality patient care and operational efficiency. This is an in-office role located in the Las Vegas/Henderson area and is not a remote position.
Requirements
- High school diploma or GED equivalent required
- Proficiency with computers and electronic health record (EHR) systems
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Dependable, professional, and able to work independently and collaboratively
Nice To Haves
- Previous insurance verification, medical office, or healthcare administrative experience preferred
- Home Health or Hospice experience strongly preferred
- Familiarity with medical terminology, ICD-10, CPT coding, and insurance regulations is a plus
Responsibilities
- Review and verify patients’ insurance coverage and benefits with accuracy and confidentiality
- Contact insurance providers via phone, email, and online portals to obtain benefit verification and authorizations
- Explain insurance coverage, copayments, deductibles, and out-of-pocket responsibilities to patients
- Maintain accurate patient demographic and insurance information within the electronic health record (EHR) system
- Collaborate with healthcare providers to obtain documentation required for insurance verification and authorization
- Work closely with billing and coding departments to ensure accurate claims processing and reimbursement
- Investigate and resolve insurance discrepancies, denied claims, and authorization issues
- Stay current on insurance regulations, coding updates, and payer requirements
- Deliver exceptional customer service to patients, insurance representatives, and internal staff
- Assist with additional administrative duties to support daily office operations
Benefits
- Competitive compensation and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
