Insurance Verification Specialist II – UAMS Health Benton/Bryant

University of Arkansas System • Benton, AR

1d • Onsite

About The Position

The Insurance Verification Specialist II verifies patient insurance benefits, processes authorizations and pre-certifications, and works appropriate registration and billing work queues at the UAMS Health Benton/Bryant location. The role enters benefit and authorization information into EPIC, coordinates with clinical counterparts and the UAMS Office of Financial Clearance as appropriate, and supports productive team workflows. The position is benefits-eligible, with salary commensurate with education and experience.

Requirements

• High school diploma or GED.
• Two years of customer service experience.
• Two years of insurance, billing, or scheduling experience in a healthcare environment.
• Excellent organizational and interpersonal skills for interacting with individuals from diverse backgrounds.
• Well-developed decision-making skills.
• Ability to maintain confidentiality and HIPAA compliance.
• Motivated, self-directed approach and ability to establish plans of action.
• Highly proficient computer and keyboard skills.

Responsibilities

• Verify patient insurance eligibility and benefits.
• Complete authorizations and pre-certifications, track pre-authorizations, and maintain referrals.
• Enter benefit and authorization information into EPIC.
• Initiate peer-to-peer submissions and work with clinical counterparts to collect requested information.
• Obtain and coordinate completion of out-of-network waivers.
• Coordinate with the UAMS Office of Financial Clearance when appropriate.
• Work effectively with team members to coordinate workflows and support a productive, efficient environment.
• Address conflicts professionally using listening and negotiation skills.
• Comply with safety principles, laws, regulations, and standards, including those associated with CMS, the Joint Commission, EMTALA, and OSHA.
• Demonstrate integrity and innovative thinking and contribute to organizational success.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents for undergraduate study.
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED