Insurance Verification Specialist I

University of Arkansas for Medical Sciences•Little Rock, AR

1d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. They champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS is Arkansas’ only comprehensive academic health sciences center, educating and training the vast majority of the state’s physicians and preparing doctors, scientists, nurses, pharmacists and health professionals through innovation, compassion, teamwork and patient- and family-centered care. The Insurance Verification Specialist I is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected to demonstrate competency in the job elements.

Requirements

High school graduate, GED, or formal education equivalent.
Excellent organizational Skills
Interpersonal skills
Decision-making skills
Must maintain confidentiality and HIPAA compliance.
Highly motivated and self-directed individual to establish plans of action.
Highly proficient in computer and keyboard skills.
Four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.

Nice To Haves

Experience working in a healthcare environment.

Responsibilities

Verifying insurance benefits
Processing authorizations and pre-certifications
Working appropriate registration and billing work queues
Conducts verification of eligibility and benefits for patient insurance.
Completes authorizations and pre-certifications, tracks pre-authorizations and maintains referrals.
Enters benefit and authorization information into EPIC.
Initiates peer-to-peer submissions and works closely with clinical counterparts to collect requested information.
Obtains and coordinates completion of out of network waivers.
Coordinates with UAMS Office of Financial Clearance when appropriate
Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment.
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.
Demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization.
Perform other duties as needed