Insurance Verification Specialist I

University of Arkansas System•Little Rock, AR

1d•Onsite

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. UAMS champions being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. The Insurance Verification Specialist I is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected to demonstrate competency in the job elements.

Requirements

High school graduate, GED, or formal education equivalent.
Excellent organizational Skills
Interpersonal skills
Decision-making skills
Must maintain confidentiality and HIPAA compliance.
Highly motivated and self-directed individual to establish plans of action.
Highly proficient in computer and keyboard skills.
Four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.

Nice To Haves

Experience working in a healthcare environment.

Responsibilities

Verify insurance benefits, eligibility, and process authorizations and pre-certifications.
Work appropriate registration and billing work queues.
Complete authorizations and pre-certifications, track pre-authorizations, and maintain referrals.
Enter benefit and authorization information into EPIC.
Initiate peer-to-peer submissions and work closely with clinical counterparts to collect requested information.
Obtain and coordinate completion of out of network waivers.
Coordinate with UAMS Office of Financial Clearance when appropriate.
Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment.
Deal with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.
Demonstrate a high level of integrity and innovative thinking and actively contribute to the success of the organization.
Perform other duties as needed.