Insurance Verification and Authorization Specialist II

Moreau Physical TherapyBaton Rouge, LA

About The Position

As an Insurance and Authorization Specialist II, you’ll keep care on track by locking in accurate coverage details and fast approvals. You’ll verify benefits, request and monitor prior authorizations, troubleshoot payer roadblocks, and coordinate with front office and clinical teammates to reduce delays and denials.

Requirements

  • Experience with insurance verification, authorizations, and payer portals
  • Strong attention to detail, documentation, and follow-through
  • Clear, confident communication with patients, payers, and teammates
  • Comfort juggling multiple requests in a fast-paced setting

Responsibilities

  • Verify benefits
  • Request and monitor prior authorizations
  • Troubleshoot payer roadblocks
  • Coordinate with front office and clinical teammates to reduce delays and denials
  • Review the schedule and priority queue
  • Check statuses via portals and calls
  • Log notes
  • Send messages to keep everyone aligned
  • Follow-up and problem-solving
  • Close loops
  • Line up next steps

Benefits

  • Medical, Dental, and Vision coverage
  • 401(k)
  • Life Insurance
  • Health Savings Account (HSA)
  • Paid Time Off (PTO)
  • Paid Holidays
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