Insurance Authorization Specialist

Plano Orthopedic & Sports Medicine CenterPlano, TX
$17 - $20

About The Position

We are seeking an Insurance Authorization Specialist to join our team. The ideal candidate will play a part of the patient’s experience and assist in facilitating when the physician determines that the patient is a candidate for surgery. The Authorization Specialist works with the scheduling coordinators and insurance carriers to obtain authorization, coordinate peer-to-peer calls, generate and collect surgery estimates, plus any additional steps needed for their procedure.

Requirements

  • Knowledge of HIPAA regulations and commitment to patient confidentiality.
  • Experience with insurance verification processes and managed care systems.
  • Familiarity with medical terminology and record management systems.
  • Strong organizational skills with attention to detail in a fast-paced environment.
  • Excellent communication skills, both written and verbal, to interact effectively with patients and healthcare professionals.

Nice To Haves

  • Previous experience in a medical office or related field is a plus but not required.

Responsibilities

  • Manage and maintain accurate medical records in compliance with HIPAA regulations.
  • Perform insurance verification to ensure coverage and eligibility for services provided.
  • Collaborate with managed care organizations to facilitate patient care and streamline processes.
  • Verify insurance coverage and precertification for patient appointments including copay, deductible, and co-insurance
  • Determine patient fee responsibility electronically and/or by phone
  • Update insurance information for existing patients
  • Communicate effectively with patients, providers, and insurance companies regarding medical terminology and procedures.
  • Maintain organized office operations to support the overall efficiency of the medical practice.
  • Navigate insurance carrier portals
  • Outbound pre-certification calls
  • Detail and ability to multi-task
  • Maintain the daily worklist through applicable applications
  • Maintain the daily surgery denial worklist
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