Insurance & Title Clerk

Casey Auto Group • Newport News, VA

3d • Onsite

About The Position

Casey Auto Group is seeking a full-time Insurance & Title Clerk to join our team at Auto Credit of Virginia! The Insurance & Title clerk is responsible for overseeing and enforcing insurance policies, along with processing and maintaining titles.

Requirements

• High School Diploma or equivalent
• At least one year of experience in an insurance and/or collections field
• Must be at least 18 years of age
• Must have a valid driver’s license with a good driving record

Responsibilities

• Monitoring and maintaining updated information on insurance policies (new loan policies, renewals, intent to cancel notices, and cancellation notices).
• Data entry of current insurance policy information as the lien holder is notified.
• Contacting customers who are not compliant with active insurance policies, and reporting to DMV.
• Filing and scanning documents into cloud files such as titles and notifications from insurance companies.
• Overseeing and following up on any outstanding insurance claims from customers until the process is complete.
• Filing proper paperwork to gap insurance companies when an insurance claim has been filed. Collecting on gap deductibles owed from the customer and any balances owed after gap has been processed.
• Monitoring and maintaining receipt of title documents for all files and safeguarding all original file documents.
• Mailing stamped paid contracts and titles to appropriate parties once loans are paid off, and forwarding paid loan files for filing.
• Processing repossessed vehicle titles in preparation for sale at a public auction.
• Processing cancelations of driver’s edge, extended warranty, and gap coverage on repossessed vehicles and gap claims.
• Dropping off title applications to DMV for processing and picking up documents when completed.
• Other duties as assigned.

Benefits

• Medical: HDHP & PPO
• Dental & Vision insurance
• FSA/HSA/LPFSA
• Prescription drug coverage
• HealthJoy App- Company paid healthcare navigation tool
• EAP: Employee Assistance Program
• Life Insurance – Guaranteed Issue- employee paid & employer paid upon eligibility
• Short- and Long-Term Disability
• Legal Resources coverage & ID protection
• Vacation & holidays
• 401(k) with employer contribution upon eligibility
• Discount memberships to OneLife & YMCA
• Employee referral bonus program
• Employee parts & service discounts
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED