Insurance & Title Clerk

Casey Auto Group • Newport News, VA

2d • Onsite

About The Position

Casey Auto Group is seeking a full-time Insurance & Title Clerk to join our team at Auto Credit of Virginia! The Insurance & Title clerk is responsible for overseeing and enforcing insurance policies, along with processing and maintaining titles.

Requirements

• High School Diploma or equivalent
• At least one year of experience in an insurance and/or collections field
• Must be at least 18 years of age
• Must have a valid driver’s license with a good driving record

Responsibilities

• Monitoring and maintaining updated information on insurance policies (new loan policies, renewals, intent to cancel notices, and cancellation notices).
• Data entry of current insurance policy information as the lien holder is notified.
• Contacting customers who are not compliant with active insurance policies, and reporting to DMV.
• Filing and scanning documents into cloud files such as titles and notifications from insurance companies.
• Overseeing and following up on any outstanding insurance claims from customers until the process is complete.
• Filing proper paperwork to gap insurance companies when an insurance claim has been filed.
• Collecting on gap deductibles owed from the customer and any balances owed after gap has been processed.
• Monitoring and maintaining receipt of title documents for all files and safeguarding all original file documents.
• Mailing stamped paid contracts and titles to appropriate parties once loans are paid off, and forwarding paid loan files for filing.
• Processing repossessed vehicle titles in preparation for sale at a public auction.
• Processing cancelations of driver’s edge, extended warranty, and gap coverage on repossessed vehicles and gap claims.
• Dropping off title applications to DMV for processing and picking up documents when completed.
• Other duties as assigned.

Benefits

• Medical: HDHP & PPO
• Dental & Vision insurance
• FSA/HSA/LPFSA
• Prescription drug coverage
• HealthJoy App- Company paid healthcare navigation tool
• EAP: Employee Assistance Program
• Life Insurance – Guaranteed Issue- employee paid & employer paid upon eligibility
• Short- and Long-Term Disability
• Legal Resources coverage & ID protection
• Vacation & holidays
• 401(k) with employer contribution upon eligibility
• Discount memberships to OneLife & YMCA
• Employee referral bonus program
• Employee parts & service discounts
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED