Insurance Specialist

Akumin•San Antonio, TX

8d•Onsite

About The Position

The Insurance Verification Coordinator is responsible for verifying patient insurance benefit and eligibility. Requests and loads pre-certification approval for consults and follow up visits. Records and indexes all benefit and certification information into the EMR according to documented work processes. Coordinates coverage restrictions and works in coordination with other departments to prevent or resolve payment issues. Ensures every customer receives the highest level of customer service. Akumin opens the doors to an exceptional career in outpatient care. Recognized as a trusted national partner for hospitals, health systems, and physician groups, we provide comprehensive radiology and oncology services with a steadfast focus on patient care. Join our team to gain access to cutting-edge technologies, thrive in a supportive work environment driven by trust and collaboration, and embark on a rewarding journey of personal and professional growth. Contribute to shaping the future of healthcare by joining Akumin. At Akumin, we’re proud to provide a comprehensive range of top-quality outpatient radiology and oncology services to health systems, hospitals, physician groups, and patients all across the country. Our offerings include state-of-the-art diagnostic imaging, pioneering radiation therapy methods, and personalized care plans created to meet each patient’s specific needs. By collaborating with a diverse array of healthcare providers, we make certain our critical services are both accessible and effective, ultimately leading to improved patient outcomes and fostering the overall well-being of the communities we serve.

Requirements

High School Diploma or equivalent experience required.
2 – 3 years’ experience in medical or related field required.
Knowledge of medical terminology and procedures.
Knowledge of health insurance industry practices and/or medical billing procedures.
Computer literacy required.

Nice To Haves

Certificate from College or Technical School preferred.
Experience with medical scheduling/billing systems is preferred.

Responsibilities

Verifying patient insurance benefit and eligibility.
Requesting and loading pre-certification approval for consults and follow up visits.
Recording and indexing all benefit and certification information into the EMR according to documented work processes.
Coordinating coverage restrictions and working in coordination with other departments to prevent or resolve payment issues.
Ensuring every customer receives the highest level of customer service.
Auditing schedules to ensure all patients have been verified and active.
Ensuring any coverage restrictions are documented and addressed to avoid payment problems.
Prioritizing workload to ensure deadlines are met.
Obtaining referrals or authorizations from primary care office or insurance companies.
Acting as a source of reference for team members and working with other internal teams to assist in resolving insurance issues.
Indexing incoming records/referrals.
Completing any additional job duties as assigned.