Insurance Specialist - Behavioral Health
Sun River Health•New York, NY
•$21 - $24•Onsite
About The Position
Sun River Health is seeking a full-time Insurance Specialist to support the HUB site in the Bronx, NY. The Insurance Specialist coordinates insurance benefits for patients including but not limited to enrollment/disenrollment processes, restrictions, visit authorizations, and payments for services. Performs clerical duties, acts as receptionist, coordinates patient appointments, and communicates with all disciplines.
Requirements
- High school diploma/ GED
- 2-4 years of work-related experience
Nice To Haves
- Bilingual in Spanish (Oral and written)
Responsibilities
- Coordinates reception/front office operations duties – Greet and register all patients as they arrive, perform insurance verification/MUT preparation, schedule appointments, answer calls, take messages and other similar clerical tasks when indicated
- Verify insurance coverage and obtain necessary authorization for medical/dental/behavioral health visits
- Adheres to Front Desk Protocol for patient flow (1. Reception, 2. Registration, 3. Discharge and follow up appointments)
- Coordinates discharge process when indicated - schedules, all f/u appointments, prior approvals, etc
- Handles complex insurance issues as necessary including but not limited to restrictions, verifications, and visit authorizations
- Point person for patients who are designated as self-pay, providing information on services and cost of care
- Serves as a resource to patients regarding insurance enrollments, restrictions, deductibles and co-payment information and collection
- Serves as a resource to registrar staff for source of insurance information and direction
- Assist with the enrollment process in Medicaid Managed Care plans
- Conforms to policies and regulations governing patient rights and confidentiality of information
Benefits
- Medical, Dental and Vision Insurance
- Life and Disability Coverage
- Retirement Savings Plan
- Commuter and Transit Benefits
- Employee Assistance Program (EAP)
- Employee Discount Program
- Professional Development, Education and Loan Assistance Benefit Programs
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
