Insurance Solutions Engineer

FulcrumSan Francisco, CA
Onsite

About The Position

As our Insurance Solutions Engineer, you will be a linchpin between our sales team, product organization, and customer base — helping to shape how we sell, communicate, and deliver product value:

Requirements

  • 5–7+ years of experience in the insurance industry, ideally in an account management role
  • Deep understanding of insurance broker workflows, terminology, and operations, with a focus on account management and servicing
  • Comfortable presenting complex concepts clearly and persuasively
  • Strong communicator with a consultative mindset
  • Based in the Bay Area (San Francisco / East Bay / South Bay)

Nice To Haves

  • Career progression from Account Manager → Producer (or similar path), demonstrating both service and sales capability
  • Experience supporting software sales, demos, or technical presentations
  • Experience in broker technology training or workflow design
  • Exposure to SaaS products or digital transformations in the insurance ecosystem

Responsibilities

  • Partner with Sales to qualify opportunities and shape customer conversations
  • Lead discovery calls to deeply understand customer needs and insurance workflows
  • Deliver tailored solution presentations and product demonstrations that articulate how Fulcrum solves real insurance business challenges
  • Translate customer requirements into executable solution designs
  • Advise on best-practice insurance configurations and product use cases
  • Collaborate with Product to drive feedback loops and influence roadmap priorities
  • Support onboarding handoffs with clear documentation and expert insight
  • Help customers realize value through strong consultative guidance post-sale
  • Train and enable internal teams (Sales, Success) on insurance-specific solutions

Benefits

  • Competitive salary + meaningful equity.
  • Full health, dental & vision.
  • High-ownership, high-trust culture with lightning-fast executors.
  • Regular team off-sites, dinners, and an office stocked for builders.
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