Insurance Service Specialist - Mankato, MN

Federated Mutual Insurance Company•Mankato, MN

2d•$25 - $34•Onsite

About The Position

Federated Insurance is seeking individuals committed to creating an exceptional customer experience using energetic, effective phone skills and problem-solving and prioritizing abilities. As a customer service representative, you will be on the front lines of adding value for our clients and sales representatives as you answer questions and fulfill service requests. Excellent training is provided to ensure success, so an insurance background is not required.

Requirements

Two-year degree or equivalent experience
Excellent communication and interpersonal skills
Minimum of 3 years’ work experience in customer service or business
Ability to work well under pressure and adapt quickly to changes
Ability to work effectively in a team environment
Strong keyboarding skills and ability to work with multiple computer applications
Legally authorized to work in the United States for any employer

Responsibilities

Answer questions and fulfill service requests for clients and sales representatives.
Create an exceptional customer experience.
Utilize energetic, effective phone skills.
Employ problem-solving and prioritizing abilities.