Insurance Service Representative

AAA Oregon-Idaho • Portland, OR

2d • $0 - $22 • Onsite

About The Position

We are currently seeking an Insurance Service Representative for our Downtown Portland office! Located in our Downtown Portland office, the Insurance Service Representative is responsible for assisting policyholders and agents with any questions, problems, or changes concerning their insurance products through AAA. This role is also responsible for helping members when they come into the service center, directing them to the appropriate team members and products.

Requirements

• High school education or equivalent required.
• 2+ years of experience in the Insurance industry.
• Must have customer service experience.
• Excellent written and verbal communication skills with high level of responsiveness.
• Proficiency in Microsoft and database systems.
• If not licensed when hired, must successfully pass the licensing exam within 30 days of hire, and/or within two (2) exam attempts, whichever occurs first.

Nice To Haves

• Some college preferred.
• P&C license preferred.

Responsibilities

• Assisting policyholders and agents with any questions, problems, or changes concerning their insurance products through AAA.
• Helping members when they come into the service center, directing them to the appropriate team members and products.

Benefits

• Robust health/vision/dental coverage for team members and their families (over 75% employer paid!)
• Competitive time off programs
• Disability/life insurance
• Up to 9% 401(k) total employer contribution
• AAA membership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED