REMOTE Insurance Sales Representative

TEKsystems•New York, NY

3d•$25 - $25•Remote

About The Position

We are seeking motivated and customer-focused Medicare Sales Representatives to join a growing remote sales team. In this role, you will educate prospective and current Medicare members on available health plan options, benefits, and enrollment requirements while delivering an exceptional customer experience. The ideal candidate will have experience in Medicare Advantage sales, health insurance products, and telephonic member engagement.

Requirements

Active Health Insurance License required.
Ability to obtain and maintain a New York insurance appointment within 30 days of hire.
AHIP certification or experience working with AHIP-compliant Medicare sales practices.
Working knowledge of Medicare products, Medicare Advantage plans, CMS regulations, enrollment guidelines, and compliant sales practices.
2+ years of experience in sales, telesales, customer service, call centre, or member services, preferably within healthcare or insurance.
Strong verbal and written communication skills with the ability to explain complex information in a clear, customer-friendly manner.
Experience handling high call volumes while maintaining accuracy, professionalism, and service quality.
Proficiency with Microsoft Office and experience using CRM systems, enrolment platforms, or related software.
Strong organisational, analytical, problem-solving, and time-management skills.
Ability to maintain confidentiality and handle sensitive member information appropriately.

Nice To Haves

Experience selling Medicare Advantage or health insurance products.
Previous experience in health benefits, insurance enrolment, member services, or healthcare sales.
Knowledge of claims, billing, customer service, or health plan administration.
Bilingual Spanish language skills.
Additional experience may be considered in lieu of a degree.

Responsibilities

Conduct telephonic sales presentations and assist eligible members with Medicare plan enrollments in accordance with CMS regulations and compliance requirements.
Educate prospective and current members on Medicare products, benefits, coverage options, enrollment guidelines, and next steps.
Assess customer needs and recommend appropriate Medicare plans based on eligibility and coverage requirements.
Accurately document member interactions, enrollment activities, and follow-up actions within designated systems and platforms.
Maintain up-to-date knowledge of Medicare products, benefits, enrollment policies, scripts, and regulatory changes.
Deliver outstanding customer service through active listening, professionalism, empathy, and timely follow-up.
Collaborate with cross-functional teams to address member concerns, improve processes, and ensure a positive member experience.
Meet established productivity, quality, compliance, and customer satisfaction goals.
Participate in special projects and additional duties as assigned.