Insurance Sales Agent - Crystal Lake

AAA-The Auto Club Group • Crystal Lake, IL

9d • $57,000 - $87,000 • Onsite

About The Position

Join America’s most trusted brand with over 100 years of service. The Auto Club Group (ACG) is seeking a prospective Field Insurance Agent I who is responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG’s overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance reviews for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events to solicit new business, create and expand business networks. Builds rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refers Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate.

Requirements

• Current Property & Casualty Insurance Sales license
• Current Life & Health Insurance Sales license, or obtain within 90 days of hire
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
• High School diploma or equivalent
• 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)
• Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads.
• Possess consultative selling techniques utilizing thorough product knowledge.
• Strong prospecting skills
• Excellent verbal and written communication skills combined with strong customer focus
• Ambition, motivation, and drive
• Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications.
• Excellent listening skills and ability to understand customer needs.
• Knowledge of Insurance terminology
• Knowledge of General insurance regulations
• Knowledge of Underwriting procedures
• Knowledge of Sales regulatory and compliance guidelines
• Knowledge of Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM)
• Proficient in using Microsoft Office products
• Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures)
• Regular and reliable attendance is essential for the function of this job.

Nice To Haves

• AAA Membership Discounts, perks, and rewards

Responsibilities

• Sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch.
• Use sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG’s overall insurance book of business.
• Overcome objections to close the sale and/or retain the insured.
• Meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership.
• Conduct insurance reviews for clients to identify a range of suitable products.
• Use provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
• Participate in local branch events to solicit new business, create and expand business networks.
• Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand.
• Respond to customer inquiries and requests relating to insurance, membership, and financial products.
• Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate.
• Analyze member/potential customer insurance needs and determine appropriate levels of coverage.
• Prepare appropriate rate quotations.
• Organize, plan and promote the sale of ACG insurance and membership products and services.
• Perform outbound service calls.
• Maintain accurate records.
• Work effectively in a team environment.
• Work independently, with minimal supervision.
• Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility.
• Perform mathematical calculations to accurately perform monetary transactions.
• Work under pressure in a high volume, fast paced customer service environment.
• Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services.

Benefits

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• $2,500 Signing Bonus for new hires

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED