Insurance Sales Agent - Portage, MI

AAA-The Auto Club Group•Kalamazoo, MI

1d•$57,000 - $87,000•Onsite

About The Position

AAA – The Auto Club Group is hiring full-time, hourly Insurance Sales Agents. This is a relationship-driven sales role with long-term income potential through commission, supported by a base pay and incentives. The company provides training, tools, and support to help individuals succeed in building a client base and growing their business. Success in this role is driven by consistent outreach, strong follow-up, community networking, and building trust with clients. This role offers stability and room for growth without the need to run one's own business or rely solely on commission.

Requirements

Active State Property & Casualty Insurance Sales license
Active State Life and Health Insurance Sales license, or obtain within 90 days of hire
Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
High School diploma or equivalent
1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)

Nice To Haves

Insurance experience is helpful—but not required. We provide training to help you get licensed and confident in the role
Demonstrated ability to develop, manage, and close sales opportunities, including disciplined lead tracking, follow‑up, and pipeline management.
Apply consultative selling techniques supported by deep product knowledge to deliver tailored solutions and drive customer value.
Proven prospecting and business‑development skills, including generating new opportunities through referrals, outbound activity, and networking.
Excellent verbal and written communication skills with a strong customer‑first mindset and confidence in guiding sales conversations.
Results‑driven with clear ambition, motivation, and accountability for achieving and exceeding performance goals.
Proficient in leveraging technology to support sales execution, including CRM platforms and Microsoft Office applications.
Strong listening and discovery skills with the ability to quickly assess customer needs, identify coverage gaps, and recommend appropriate solutions.

Responsibilities

Own the sale and ongoing service of ACG-branded and brokered insurance products, memberships, and financial products within a high-traffic ACG branch.
Leverage proven sales methodologies and insurance expertise to uncover customer needs, generate new business, retain existing clients, and grow ACG’s insurance portfolio.
Consistently overcome objections, negotiate effectively, and close sales while maintaining long-term client relationships.
Drive performance by meeting and exceeding individual sales targets and incentive plan expectations aligned with branch and company goals.
Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, and recommend appropriate solutions; quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
Actively engage in local branch and community events to prospect, expand referral networks, and develop new business opportunities.
Build and maintain strong rapport with members and clients to ensure high customer satisfaction, loyalty, and trust in the AAA brand.
Respond to customer inquiries with a high level of professionalism and urgency across insurance, membership, and financial products.
Identify and execute cross-sell and referral opportunities into Travel and Financial Services lines of business to maximize overall member value.