Insurance Review Manager
About The Position
The Insurance Review Manager role provides the opportunity to work with multiple third-party distribution partners and advisors. In this role, the incumbent will build long-lasting, mutually beneficial relationships while advancing and enhancing our Insurance Review Program from a partnering and technical perspective. The incumbent will perform reviews of third-party distributors; National Accounts and Managing General Agents (MGA), on their screening, monitoring, reporting and investigating of advisors they contract. The role also includes selecting and auditing of third-party advisors who distribute Sun Life products. Reporting to the Director, Insurance Oversight Programs, the Insurance Review Manager will assist with the ongoing management and maintenance of the Insurance Review Program (“the Program”) for Sun Life Canada. Other accountabilities may include working closely with team members from Business Governance and Controls, Business Unit Compliance Officers and their teams, Corporate Compliance and other Control Functions.
Requirements
- Undergraduate degree in related field is required
- A minimum of 5-7 years’ experience in regulatory compliance operational/business controls testing or internal auditing within the financial services/insurance sector
- Knowledgeable on insurance regulatory requirements and Canadian Life & Health Industry Association (CLHIA) Guidelines
- Excellent knowledge of risks, controls and testing methodology
- Working knowledge of MGA/NA Firm audit procedures, planning, and test/sampling methods
- Ability to gather and analyze facts to prepare and present concise findings in a partnering manner
- Ability to translate legislation and regulations into business impacts, compliance elements and regulatory risks
Nice To Haves
- Experience executing audits of insurance advisors is an asset
- A recognized professional accounting designation (e.g. CPA/CA, CIA, CPA/CMA, and CPA/CGA) is an asset
- Knowledge of regulatory requirements and securities laws applicable to financial institutions
- Experience in data analytics is an asset
- Bilingualism (French, English, both oral and written) is required for Quebec only
- Strong analytical, organizational and problem-solving skills
- Ability to work independently as well as in a team and manage multiple priorities and timelines
- Ability to operate in, and adapt to, a dynamic environment while learning new processes/tools quickly and efficiently
- Excellent verbal and written communication, interpersonal and teamwork skills
- Ability to prioritize responsibilities, and complete deliverables and tasks in a deadline-focused environment
Responsibilities
- Plan and conduct audits of MGAs and National Accounts, audit advisors in our third-party distribution channel
- Complete risk-based Advisor Desk Reviews
- Develop Annual Compliance Audit Plans and schedules
- Perform planning, scoping and sampling activities, execute steps to evaluate compliance with insurance rules and regulations
- Review and assess key compliance processes and controls of distribution firms
- Execute testing; including documenting, assessing and reporting testing results
- Identify, communicate and escalate issues as appropriate, including ensuring that corrective action plans adequately address risk and are completed on time
- Write clear and concise compliance testing reports and other documents summarizing level of risk, scope, findings and recommendations
- Track issues remediation
- Continuous assessment of the Insurance Review Program for trends and opportunities for improvement of risk management, program effectiveness and technical enhancements
- Perform ongoing market conduct/on-site assessment reviews
- Maintain effective working relationships with compliance representatives and line management
- Work on several projects at any one time with different individuals
Benefits
- A friendly, collaborative and inclusive culture
- A collaborative and interactive team environment
- Being part of our journey in developing the next greatest digital experience
- Working together, sharing common values and encouraging growth & achievement
- Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
