Insurance Pre-licensing Exam Prep Facilitator

Teleperformance•Tallahassee, FL

4d•Hybrid

About The Position

We are seeking a passionate and knowledgeable State Insurance Exam Prep Facilitator to join our team. In this role, you will be responsible for delivering engaging and effective exam preparation sessions to candidates. You will work closely with candidates to identify their strengths and weaknesses, monitor study plans, and provide guidance and support to help them excel in their state insurance exams.

Requirements

Must have at least 1-year training experience in Insurance Licensing
Successfully completed exam materials and passed the resident state exam for the lines of authority that will be facilitated.
Excellent communication and interpersonal skills.
Ability to explain complex insurance concepts in a clear and understandable manner.
Strong organizational and time-management skills.
Familiarity with state insurance exam formats and content.
Strong understanding of computer basics (Windows, Excel, Word, Outlook Email and Internet).
Strong problem-solving skills, research skills and decision-making skills
Proficiency in online teaching tools, exam vendors and testing platforms (e.g., Teams, Google Meet, WebCE, ADBanker, Prometric, PearsonVue, PSI, etc.).
Passion for education and a commitment to helping candidates achieve their goals.
Must be able to pass background check

Nice To Haves

Bachelor's degree in Education, a related field, or equivalent experience, preferred.
Proven experience in state insurance exam preparation and tutoring, with a strong track record of candidate success.

Responsibilities

Conduct state insurance exam preparation sessions for candidates, both in-person and online.
Assess candidates' current knowledge and skills to identify areas for improvement.
Develop and implement study plans tailored to each candidate's needs and feedback from the exam prep vendor’s analytics profile and recommendations.
Provide clear and concise explanations of complex insurance concepts and exam strategies.
Monitor candidates' progress as needed to ensure optimal performance.
Review practice exams to evaluate candidates' readiness.
Offer guidance and support to candidates, addressing their questions and concerns.
Stay up-to-date with changes in state insurance exam formats and content to provide accurate and relevant information.
Collaborate with other facilitators and educators to share best practices and resources.
Facilitate welcome sessions, set expectations, and lead daily morning huddles.
Reinforce class expectations daily, working closely with Exam Prep Admins.
Conduct daily walking management to ensure engagement and adherence to standards.
Schedule and conduct 1:1 coaching session to discuss exam prep coursework (minimum 2 per day).
Provide corrective counseling as needed.
Review/Respond to any email and correspondence received by PL Agents prior to EOD each day of PL Training Class.