Insurance Operations Senior Associate

Neuberger BermanChicago, IL
Hybrid

About The Position

The Institutional Portfolio Services Team is responsible for supporting and overseeing operations for Neuberger’s Fixed Income Insurance business. The individual will work closely with internal teams (Operations, Technology, and Front Office) as well as with external vendors (Clearwater and Blackrock). They will also help to oversee the quality of the data based upon several data validation checks that are run daily.

Requirements

  • Bachelor’s degree (finance or accounting preferred) or equivalent experience.
  • 5+ years in financial services operations, preferably in Fixed Income
  • Knowledge of bank loans is required
  • Strong analytical and organizational skills; adept at creating and maintaining documentation and workflows.
  • Proficiency in Microsoft Office (Excel)
  • Effective communicator, team player, and self-starter
  • Able to work under pressure and adapt to changing priorities.
  • Detail-oriented, intellectually curious, and comfortable driving change and process improvements via Gen AI
  • Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

  • Instruct Clearwater on new account opening setups
  • Instruct posting of asset transfers in Clearwater and validate accuracy post completion
  • Oversee daily positions reconciliation report which highlights differences between Clearwater, Aladdin, and Custody; reach out to respective teams at NB & Clearwater to resolve differences
  • Drive weekly joint meetings between Neuberger and Clearwater, focusing on the agenda items
  • Partner with NB Technology to develop a solution to validate data loads from Clearwater to Aladdin
  • Partner with Clearwater to develop a solution to ensure Aladdin data is being ingested correctly
  • In cases where our Client is also utilizing Clearwater for their own accounting books, work with the Clearwater teams to ensure both instances are in line, where expected.
  • For bank loans, work with Clearwater and NB Bank Loan Team to ensure that the WSO Operating Model (i.e. WSO to CW technology feed) is working as expected across both instances, if applicable
  • For bank loans, work with Clearwater and NB Bank Loan Team to ensure that cash and position breaks are aligned between Clearwater and Aladdin
  • Work with Clearwater to track, review, and resolve issues highlighted by PM Teams
  • Develop and maintain standard operating procedures (SOPs) and training materials to ensure consistency and operational resilience

Benefits

  • paid time off
  • medical/dental/vision insurance
  • retirement
  • life insurance
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