Insurance Operations Coordinator

Safety National•Maryland Heights, MO

20h•Hybrid

About The Position

This opportunity is in the Account Services department. Responsible for seeing policies through to the finish line, our Account Services Department facilitates the processes between Claims, Underwriting, and our brokers. Ranging from rating services to audits to operational guidance, the available career opportunities are abundant with varying levels of specialty. Maintaining a strong network of team leaders, our department’s relationship allows for cross-training opportunities and plenty of collaboration. As an Insurance Operations Coordinator, you’ll play a vital role in delivering client support for our Large Casualty operational functions. In this role, you’ll work closely with internal teams and external partners to support policy issuance, manage account activity, and help drive operational efficiency. You’ll be responsible for coordinating submission setup, analyzing account details, tracking business activity, and assisting with system monitoring and issue resolution. Your ability to stay organized and manage multiple time-sensitive priorities will be essential as you support business operations with precision and accuracy. Strong communication skills will allow you to effectively collaborate with stakeholders, follow up on critical information, and deliver a high standard of customer service. If you enjoy working in a fast-paced environment where attention to detail and teamwork are critical, this role offers an excellent opportunity to grow within insurance operations. Non-exempt: Please note, this position is classified as Non-Exempt under federal wage and hour laws. As such, you will be required to clock in and out for all hours worked and will be eligible for overtime pay for any hours worked over 40 in a given workweek.

Requirements

Proficiency in Microsoft Office Suite at an intermediate level
Strong organizational skills with the ability to manage multiple priorities and deadlines
Effective communication skills with the ability to interact professionally with internal and external stakeholders
Ability to learn and navigate systems and supporting applications
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

Nice To Haves

Experience supporting insurance operations or policy lifecycle processes
Insurance designations or progress toward industry certifications
Exposure to account servicing, underwriting support, or policy administration functions

Responsibilities

Coordinating submission setup
Analyzing account details
Tracking business activity
Assisting with system monitoring and issue resolution
Supporting policy issuance
Managing account activity
Driving operational efficiency
Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.