Insurance Operations Coordinator- Entertainment Practice
About The Position
Marsh is a global leader in insurance broking and risk management. We are looking for a talented professional to join our team as an Insurance Operations Coordinator for our Entertainment Practice. This is a hybrid role that requires three days in one of our Marsh offices located in Atlanta, New York, Los Angeles, Miami or Tampa. This position is critical to successfully support a high-volume book of business to Marsh insurance clients. You will receive on the job, online, and side-by-side training to be successful and productive in this role. Work alongside tenured colleagues to gain experience and skill sets for professional growth.
Requirements
- Associate College Degree
- Minimum 2 - 3 years administrative support or customer service background, preferably in commercial lines insurance
- Obtain Property & Casualty broker’s license within 1 year
- Proficient in Microsoft Office applications (e.g., Word, Excel, PowerPoint, Outlook)
- Familiarity with or ability to learn proprietary applications/databases (e.g., Mdoc & MART)
- Ability to handle multiple priorities in a fast-paced team environment
- Deep attention to details required
- Sturdy organizational/multi-tasking skills, as well as excellent oral and written communication skills
Nice To Haves
- Bachelor’s degree
- Property and Casualty License
- Entertainment Insurance industry knowledge
- Willingness to learn and be successful in the insurance field
Responsibilities
- Ensure timely and accurate production/processing of complex documents/information, including follow-up for quality assurance, maintenance, and reports
- Maintain a basic understanding of the core aspects of relevant insurance and related legislation (customer awareness) and strengthen established relationships
- Contribute to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI) and business objectives
- Provide support to team and comply with procedures
- Adheres to Company policies and performance standards
Benefits
- medical, dental, vision, life insurance, 401k match AND contribution
- Tuition Reimbursement plan per year
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
